Quick, Easy Pathways to Succeed. Winner of 11 awards, including the Teachers' Choice Award, SMILE supplemental books are short and easy to read, designed for quick comprehension. This ensures that students engage with the material. With the accompanying teaching guide, educators can effortlessly teach the customer service and sales skills outlined in the book, requiring minimal preparation time. These solutions are perfect for entrepreneurship and career readiness. "SMILE: Sell More with Amazing Customer Service" is Lexile measured at a 6th grade reading level.